Victoria Hotel: Location - Sea view Hotel, Mirabello, Agios Nikolaos, Lasithi, Crete, Greece
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Privacy Policy
This privacy policy sets out how Victoria Hotel, located at the address Akti Styl. Koundourou 34, 72100 Agios Nikolaos, Greece, uses and protects any information that you give us when you use this website.

Our company is committed to ensuring that your privacy is protected in compliance with the General Data Protection Regulation ("GDPR"). Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
What personal data we collect
When you make an online reservation using our reservation form, you are asked to provide the following personal information:
- Your first and last name
- Your mobile phone number
- Your telephone number (optional)
- Your country of residence

At some point during the online reservation process, you are being redirected to the electronic payment platform of "Alpha e-Commerce", operated by Alpha Bank, where you are asked to provide your credit/debit card details.
What we need your personal data for and how we handle it
Your personal data submitted via our reservation form is needed by us to process your reservation and to be able to contact you in this regard. We will never contact you for promotional reasons.
Your personal data is safely stored in our database until up to one week after your departure or the cancellation of your reservation, after which your data will be deleted from our database.
We do not share your personal data with any third parties.

Your credit/debit card details that you provide via the electronic payment platform of "Alpha e-Commerce" are not received or stored by us. That information is processed securely and confidentially by Alpha Bank in accordance with the law. We will not have access to that information at any time.
Data security and location
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.

Our website, including the database on which we temporarely store your personal data, is being hosted on a dedicated server, located in Greece and owned and operated by the company Forthnet SA.
Use of cookies
The only type of cookies used by our website are so-called session cookies.
A session cookie is temporary and only exists for the period you access the website for (or until the browser is closed after visiting our website). This particular type of cookie assists us by helping our website remember your selections and choices whilst visiting our website and therefore avoids you having to re-enter information. This type of cookie does not contain personal information and cannot be used to identify you.
Changes to this policy
We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Victoria Hotel, Akti Styl. Koundourou 34, 72100 Agios Nikolaos, Greece or by phone: +30 28410 22731.

Version: May 2018
© 2009 Victoria Hotel, ΜΗΤΕ: 1040Κ011Α 0065100
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